Risk Management and Crisis control

Contolling the Risk factor is one of the most important part of company. Even many companies think of restructuring the organization structure or making mind for cost cutting through different techniques like lessen the number of manpower or outsourcing the work but if these issue can be managed at proper time, it not only save the company from shutdown but also reduces the loss incured.

Similarly, many of these clients have found that the restructuring of their organisations or the constantly changing circumstances in the region, have left them insufficiently prepared to face incidents in distant locations or across their organisation, with potentially devastating consequences for their reputation and their operations. Control Risks’ expertise and experience in crisis management and planning has enabled us to evaluate, develop or update, and implement enterprise-wide crisis management and business continuity plans and teams in parallel with the risk management tools for these clients. Risk and Crisis Management Case Study – India and the Caribbean Faced with growing competition, a leading telecommunications company with operations in several countries in the region and more than $1bn in annual revenues began reorganising itself to adopt a more centralised model. As a result, the company was in need of an enterprise-wide means to identify, track and manage its operational risks across the region, and to respond in a coherent manner to incidents that often threatened the company simultaneously in several countries. Control Risks carried out a broad vulnerability study and risk assessment of its operations and developed tools with the client to manage its risks enterprise-wide under the new structure. The risks that the client faced were prioritised and incorporated into a comprehensive treatment plan addressing the risks in order of importance, with corresponding mitigation strategies focusing on health and safety, security, organisational response and crisis resilience.

Among the strategies implemented for the client were:

Enterprise-wide crisis management and business continuity plans, including training in managing crises and in crisis communications.
An internal response line available to the client’s personnel across all of its operations 24/7 for incidents and security concerns.
Business intelligence (due diligence) about key suppliers.
Global risk and security management policies and security guidelines.
Advice on recruiting and developing its regional security and business continuity team.

A live, multinational crisis management exercise, focusing on several of the client’s most pressing crisis risks.

The project has allowed the client’s senior management to understand and manage the risks they face across their region in a comprehensive and coherent manner. It has prepared the client to respond quickly and effectively to potentially devastating crises. Finally, it has allowed the client to reassure its auditors, shareholders, personnel and customers that their interests are well protected.