Defends Security Guard

The customer service reps will offer a steady presence at stations, and be acquainted with the population where they work.

What we restore them with is the enduring security guards and client assistants that populace are familiar to in our stations, with the bright blond vests, that have twice the training, that be familiar with how to support our customers,” he said.

The  has hired additional than 700 new customer service acquaintances, and plans to have them in position by the end of the summer.

In adding up to providing safety, the customer assistants will be capable to supply help when riders are blocked by malfunctioning permit machines, or when disabled riders require assist getting on trains.

“They’re a steady, enduring, full-time reserve for our customers. It’s an important development in service, and an important expansion in security,” he said.

Chicago police will maintain to patrol the  as well, and that the system has thousands of security cameras on board trains and buses, and at its stations.

He said the increased numbers of transit cops and observation cameras working the  system helped drive violent crime down 30 percent at  stations.